Data protection

This data protection notice clarifies the nature, scope and purpose of the collection and use of data of visitors and users (hereinafter collectively referred to as "users") by SHI GmbH (hereinafter "provider") as the data controller under data protection law.

Collection of access data
The provider collects data about every access to the online offer (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

The provider uses the log data without allocation to the person of the user or other profiling in accordance with the statutory provisions only for statistical evaluations for the purpose of operation, security and optimisation of the online offer. However, the provider reserves the right to check the log data retrospectively if there is a justified suspicion of unlawful use based on concrete evidence.

Collection and use of personal data
Personal data is only collected and used by the provider if this is permitted by law or if the user consents to the collection of data. As a rule, users can recognise which data is stored when using the service, for example name and address, communication data, order data, contract master data, contract billing and payment data, customer history and message when using the order form.

The data provided for the purpose of ordering services (such as name, email address, address) are used by the provider to fulfil and process the contract. This data is treated confidentially and is not passed on to third parties who are not involved in the ordering, delivery and payment process.

When contacting the provider (via contact form or email), the user's details are stored for the purpose of processing the enquiry and in the event that follow-up questions arise.

The provider has taken organisational, contractual and technical security measures to ensure that the provisions of data protection laws are complied with and that accidental or intentional manipulation, loss, destruction or access by unauthorised persons is prevented. As part of the business relationship, those of our departments that require your data to fulfil our contractual and legal obligations will have access to it. Personal data is not transferred to a third country.

Data forwarding to third parties
User data will only be forwarded to third parties if this is permitted by law or if a user has consented to the forwarding.

This is the case, for example, if the forwarding of the data serves to fulfil contractual obligations towards the user or if the data is requested by competent authorities such as law enforcement agencies.
The personal data of users will not be sold or forwarded to third parties for advertising purposes or for the purpose of creating user profiles.

Cookies
The provider uses "cookies" as part of its online offering. Cookies are small files that are stored on the user's computer and can store information for providers. Temporary cookies are deleted after the browser is closed; permanent cookies are retained for a specified period and can make the stored information available when the online offer is called up again.

Cookies are used, among other things, to facilitate the use of the service.

The user can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. The provider endeavours to design the online offer in such a way that the use of cookies is not necessary. However, it should be noted that the use and, in particular, the ease of use are restricted without cookies.

Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymisation

We have activated the IP anonymisation function on this website. As a result, your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area prior to transmission to the USA. Economic Area prior to transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics.

You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order data processing
We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics in Google Analytics
This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of visitors to the site. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section "Objection to data collection".

Google AdWords and Google Conversion-Tracking
This website uses Google AdWords. AdWords is an online advertising programme of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").

As part of Google AdWords, we use what is known as conversion tracking. When you click on an advert placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify the user. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their advert and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.

The storage of "conversion cookies" is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
You can find more information about Google AdWords and Google Conversion Tracking in Google's privacy policy: https://www.google.de/policies/privacy/.

Revocation, amendments, corrections and updates
The user has the right, upon request and free of charge, to receive information about the personal data that the provider has stored about them. Contact details can be found above in the legal notice.

In addition, the user has the right to rectification of incorrect data, blocking and erasure of their personal data, provided that there is no legal obligation to retain such data.

Changes to the privacy policy
The provider reserves the right to amend the privacy policy in order to adapt it to changed legal situations or in the event of changes to the service and data processing.

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